iClicker Cloud Status

iClicker Cloud

All Systems Operational

Instructor Application Operational

Instructor Gradebook (web) Operational

Student Application iOS Operational

Student Application Android Operational

Student Application Web Operational

Administration and Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

Intermittent student connection issues

Resolved - Polling connections have been restored and the cause identified. The team continues to monitor the system to ensure stability.
Sep 14, 14:30 EDT

Investigating - iClicker is currently experiencing issues with connections to polling sessions through iClicker Cloud & Classic with Reef enabled. Reports also indicate difficulty starting/ending polling from the Instructor application.

Our team continues to investigate an expedient resolution.
Sep 14, 14:08 EDT

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

Degraded performance of student interface

Resolved - Performance of the iClicker Cloud/Reef system is now restored.
Sep 11, 15:17 EDT

Update - We are continuing to investigate this issue.
Sep 11, 14:59 EDT

Investigating - We are currently investigating reports of degraded and unstable performance of the iClicker Reef Polling and Attendance modules. This seems to be affecting students' ability to properly join and/or respond in session.

There are also reports of difficulty starting or ending sessions with the iClicker Cloud and Classic applications (iClicker Classic with Reef enabled). More details will be posted as they become available.
Sep 11, 14:34 EDT

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.