iClicker Cloud
Investigating - Our team is working to identify the cause of a reported inconsistency in the Reef student application. There are some reports of certain accounts not being able to log in to the site.
Aug 16, 12:37 EDT
Instructor Application Operational
Instructor Gradebook (web) Operational
Student Application iOS Operational
Student Application Android Operational
Student Application Web Partial Outage
Administration and Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2017
Resolved - This incident has been resolved.
Aug 16, 10:41 EDT
Investigating - Our monitoring and verification show that the Reef Student application is currently unavailable. Our engineering team is investigating and we will provide updates as they are available. Thank you in advance for your patience while we investigate and correct the issue.
Aug 16, 10:30 EDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017
Resolved - This incident has been resolved.
Aug 8, 18:20 EDT
Update - We are continuing to work and resolve this issue. Some gradebook data should now be available and clients should start to see their gradebooks update with the proper data by this evening. We will update when this is complete.
Aug 8, 16:14 EDT
Investigating - We are actively investigating an issue that individual session responses are showing as "No Response" in iClicker Cloud gradebook. This is solely a display issue. Total student scores are available and accurate.
Aug 8, 11:42 EDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.

Aug 2, 2017

No incidents reported.