Investigating - Our team is working to identify the cause of a reported inconsistency in the Reef student application. There are some reports of certain accounts not being able to log in to the site.
Aug 16, 12:37 EDT
Resolved -
This incident has been resolved.
Aug 16, 10:41 EDT
Investigating -
Our monitoring and verification show that the Reef Student application is currently unavailable. Our engineering team is investigating and we will provide updates as they are available. Thank you in advance for your patience while we investigate and correct the issue.
Aug 16, 10:30 EDT
Resolved -
This incident has been resolved.
Aug 8, 18:20 EDT
Update -
We are continuing to work and resolve this issue. Some gradebook data should now be available and clients should start to see their gradebooks update with the proper data by this evening. We will update when this is complete.
Aug 8, 16:14 EDT
Investigating -
We are actively investigating an issue that individual session responses are showing as "No Response" in iClicker Cloud gradebook. This is solely a display issue. Total student scores are available and accurate.
Aug 8, 11:42 EDT