Polling connections have been restored and the cause identified. The team continues to monitor the system to ensure stability.
Posted Sep 14, 2018 - 14:30 EDT
iClicker is currently experiencing issues with connections to polling sessions through iClicker Cloud & Classic with Reef enabled. Reports also indicate difficulty starting/ending polling from the Instructor application.
Our team continues to investigate an expedient resolution.
Posted Sep 14, 2018 - 14:08 EDT
This incident affected: Instructor Application, Student Application iOS, Student Application Android, and Student Application Web.