Extended load time for Student Web login page

Incident Report for iClicker Cloud

Resolved

This incident has been resolved.

Posted Nov 04, 2019 - 15:56 EST

Monitoring

We are seeing improvements in load times for the Student Web login page and are continuing to monitor the situation.

Posted Nov 04, 2019 - 15:37 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 04, 2019 - 14:03 EST

Identified

We have identified an issue that may affect load times for the student Web login page. The issue has been identified and a fix is being worked on. Users on IOS or Android, and those in an active web session are unaffected.

Posted Nov 04, 2019 - 13:44 EST

This incident affected: iClicker Student: Website.